Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via the most convenient delivery method for your area. Some delivery systems will allow online tracking others will have no tracking available. All deliveries require a signature, if the delivery driver arrives to find nobody to sign for the package, a note will be left with a phone number where you can arrnge for pickup of the parcel.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.